Your privacy is more than a legal obligation to MAS4D — it is a genuine commitment. This document explains clearly and transparently how we collect, store, use and protect your personal information when you use the MAS4D casino, lottery and Sports Betting platform.
Six data protection principles we uphold every day, without exception
All data transmitted between your device and MAS4D servers is encrypted to 256-bit SSL standards — the same standard used by Malaysia's leading banks, including Maybank and CIMB.
MAS4D does not sell, rent or disclose your personal data to any third party for marketing purposes. Your data belongs to you — we are merely its custodian.
You have the right to access, amend, transfer, or request deletion of your personal data at any time by contacting the MAS4D privacy team.
The MAS4D Privacy Policy is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA) — the data protection legislation governing the use of personal information in Malaysia.
Your data is stored on secure servers with strict access controls. Only authorised MAS4D staff may access user data, and every access is recorded in an audit log.
In the event of a data breach affecting your information, MAS4D is committed to notifying you within 72 hours and taking immediate remedial action.
Welcome to the MAS4D Privacy Policy page. This document transparently explains how MAS4D ("we", "platform") collects, processes, stores and protects your personal data ("you", "user", "player") when you use our online casino platform, 4D lottery, live baccarat, blackjack, Sports Betting and all other MAS4D-related services.
This MAS4D Privacy Policy has been drafted in full compliance with Personal Data Protection Act 2010 (PDPA) Malaysia — the primary legislation governing how organisations in Malaysia collect and use individuals' personal data. We take this responsibility seriously.
By registering an account or using any MAS4D service, you confirm that you have read, understood and accepted the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform immediately and contact us to close your account.
When you register or use the MAS4D platform, you provide us with certain personal information required to operate your account and services:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Full name, MyKad number, date of birth | Identity verification (KYC), age restriction |
| Contact | Malaysian phone number, email address | Communications, OTP, notifications |
| Log In | Username, password (encrypted) | Account security |
| Finance | Bank account, e-wallet name (TnG/GrabPay) | Deposit & withdrawal processing |
| Verification | MyKad copy, bank statement | KYC & fraud prevention |
When you use the MAS4D platform, our systems automatically record certain technical information to ensure security and the best possible experience:
The MAS4D platform uses cookies and similar technologies to enhance your experience. Please refer to Section 6 for more information on managing cookies.
MAS4D uses your personal data only for legitimate, stated purposes. We will not use your data for any other purpose without obtaining your consent beforehand:
MAS4D does not sell, rent, or disclose your personal data to third parties for marketing purposes. This is our absolute commitment. However, there are limited situations where we may need to share your data with specific parties in order to operate our services:
To process deposits and withdrawals, MAS4D shares the necessary information with approved Malaysian payment service providers — including DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay and FPX banks (Maybank2u, CIMB Clicks). All providers are bound by strict confidentiality agreements.
To offer a comprehensive game catalogue, MAS4D partners with third-party game providers. Minimum technical data required to run games (such as session IDs) may be processed by these providers; however, your personally identifiable information is not shared without a legitimate basis.
MAS4D may be required by law to disclose user data to Malaysian government authorities or law enforcement bodies under the following circumstances:
In such situations, MAS4D will disclose only the minimum data necessary and will notify users where permitted to do so by law.
We implement multiple layers of technical and organisational security controls to protect your personal data against unauthorised access, loss, alteration or disclosure:
MAS4D has a comprehensive cybersecurity incident response plan. In the event of a data breach, we are committed to:
Cookies are small text files stored on your device by your web browser when you visit the MAS4D platform. They help us recognise your device and remember certain preferences to enhance your experience.
| Cookie Type | Purpose | Retention Period |
|---|---|---|
| Session Cookies (Required) | Maintaining login status and account security | Expires when the browser is closed |
| Preference Cookies | Saves your language preference and display settings | 30 days |
| Analytics Cookies | Understanding how users interact with the platform (aggregated data) | 90 days |
| Security Cookies | Detecting suspicious activity and preventing fraud | Session |
You can manage cookie settings through your web browser. Please note that blocking mandatory (session) cookies may affect the functionality of the MAS4D platform, including your ability to log in and play. Analytics and preference cookies can be disabled without affecting core functionality.
MAS4D does not store sensitive payment details such as full bank account numbers, e-banking passwords or e-wallet PINs directly on our servers. All transactions are processed through secure payment gateways that comply with industry security standards.
Supported payment methods — DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u (FPX), and CIMB Clicks (FPX) — each have their own security and privacy policies that apply when transactions occur on their respective platforms.
Identity verification documents (MyKad, bank statements) submitted during the KYC process are stored in a separate secure system with highly restricted access. These documents are:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by MAS4D:
Request a copy of the personal data we hold about you
Correct inaccurate or outdated information in our records
Request deletion of your data when there is no longer a legitimate reason to retain it
Object to the processing of your data for specific purposes you do not consent to
Receive your data in a portable format that can be used by other services
Restriction of data processing in certain situations while a dispute is being resolved
To exercise any of the rights above, contact the MAS4D privacy team by email at privacy@mas4d.biz or via live chat within the platform. We will process your request within 21 business days as required under the PDPA.
MAS4D does not retain your personal data longer than necessary for its processing purpose or to fulfil legal obligations. Our data retention schedule is as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For as long as the account remains active | Service management |
| Financial transaction records | 7 years after the transaction | Tax & AML legal requirements |
| KYC Documents | 5 years after account closure | PDPA & AMLA Compliance |
| Security logs | 2 years | Security incident investigation |
| Game history | 3 years | Responsible gaming & audits |
| Customer support records | 3 years | Reference and improvement |
Once the retention period expires, data will be securely deleted using industry-standard data disposal procedures. Deleted data cannot be recovered.
The MAS4D platform may include integrations with third-party services for specific purposes. This Privacy Policy applies solely to the MAS4D platform. When you interact with third-party services (for example, during payment processing via Touch 'n Go eWallet or GrabPay), the respective third party's privacy policy will govern that portion of the interaction.
MAS4D is not responsible for the privacy practices of third parties. We encourage you to read the privacy policy of each third-party service you use alongside the MAS4D platform.
MAS4D uses third-party analytics tools to understand platform usage patterns at an aggregate level. Data shared with these providers is statistical in nature, contains no personally identifiable information, and cannot be linked back to your identity.
The MAS4D platform is for individuals aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18. If we discover that personal data of a person under 18 has been collected without our knowledge, we will:
Parents or guardians who suspect their child has registered with MAS4D without authorisation are urged to contact us immediately at support@mas4d.biz.
MAS4D reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or platform improvements. We are committed to being transparent about any such changes:
We encourage you to review this Privacy Policy page periodically to stay informed on how MAS4D protects your information.
If you have any questions, concerns or complaints regarding this Privacy Policy or how MAS4D handles your personal data, our dedicated privacy team is ready to assist:
| Channel | Details | Response Time |
|---|---|---|
| Live Chat | Available on the MAS4D platform, 24/7 | Under 2 minutes |
| Privacy Email | Privacy@mas4d.biz | 24–48 business hours |
| Support Email | Support@mas4d.biz | 24 business hours |
For data rights requests (access, rectification, deletion) under the PDPA, please use the email privacy@mas4d.biz with the subject line "PDPA Data Rights Request" and state the type of request along with your MyKad number for identity verification. We will process your request within 21 business days.
Your privacy is fully protected by 256-bit SSL encryption, PDPA compliance and our unwavering commitment. Register for free today and enjoy casino games, 4D lottery and Sports Betting with complete peace of mind.
18+ only · Secure SSL · Responsible Gaming